Posts Tagged ‘tech support’
Living in a Bright House, with stupid people
"Thank you for calling Brighthouse Networks' help line. How may I help you?"
"Hi, I've been having problems connecting to certain web pages for four days now, and–"
"Have you rebooted your computer?"
"Yes, first thing. Also cleared my cache, deleted my cookies, reset my router, and flushed my DNS. None of it helped, but–"
"Please try rebooting your computer for me."
"But I did that."
"Not while I was on the phone with you, though."
"How is that different?"
"If I hear you do it, I can check it off my little script here."
"Even though it will have no useful outcome and will just waste both our times?"
"But it will have a useful outcome."
"What?"
"I'll be able to check it off my little script here."

